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Shipping & Delivery

SHIPPING/DELIVERY

Please allow up to 1-3 business days for your order to process. Once your order has been sent out to be shipped, you will receive a tracking number to follow your package!

DESTINATION SHIPPING SERVICE ESTIMATED TIME

Country days average days Cost
United States 8-13 days 11 days Free Shipping
Australia 10-15 days 15 days Free Shipping
Europe 7-13 days 10 days Free Shipping
Mexico 10-15 days 13 days Free Shipping
Canada 7-14 days 10 days Free Shipping
Other 5-17 days 10 days Free Shipping

You can ‘CONTACT’ us or email narelle.support@gmail.com for specific shipping times.


Shipping Information

Please read the following information about your shipment.
1

Order Processing

We typically require 1-3 business days to prepare and process your order before shipment. Once your order has been shipped, you will receive a shipping confirmation email with a tracking link, allowing you to monitor the delivery status in real time.
2

Estimated Delivery Time

For customers in the United States and Europe, tracking information usually becomes active approximately 7 days after shipment. Most orders are delivered within 8-13 days after shipping. If you have not received your package within 13 days after shipment, please contact us immediately at narelle.support@gmail.com.
3

Warehouse & Inventory

Most of our products are shipped from overseas suppliers. Items available in our local overseas warehouses can be dispatched directly and may arrive more quickly.
4

Urgent Orders

If you need your order urgently, please place your order with caution. For expedited delivery, please contact us before or shortly after placing your order. An additional shipping fee may apply, and we can arrange DHL Express shipping for faster delivery.
5

Need Assistance?

If you have any questions or concerns during the shipping process, please feel free to contact us at narelle.support@gmail.com. We are always happy to help.

Please note that delivery times may vary depending on the destination country, customs clearance, and local courier service.

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Email: narelle.support@gmail.com

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